Get in Touch with IPTVJoy
Whether you need help setting up your device, have a question about your subscription, or just want to say hello — we're always here. No ticket systems, no bots, no waiting around. Just real people who reply fast.
How to Reach Us
Pick whichever works best for you. WhatsApp is fastest — we're on it around the clock.
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+447723351809
Message us any time — day or night, weekdays or weekends. We're always online and ready to help.
For non-urgent enquiries
Prefer email? No problem. We check our inbox regularly and reply as quickly as we can — usually within a few hours.
Before You Contact Us
You might find your answer instantly — we've put together detailed guides and answers to the questions we hear most.
Check Our FAQ
Instant answers to the most common questions about channels, devices, payments, and more.
Browse FAQSetup Guides
Step-by-step instructions for Firestick, Android, Smart TV, MAG Box, and every other device we support.
View GuidesRefund Policy
Questions about refunds or our 7-day money-back guarantee? The full policy is right here.
Read PolicyWhat to Expect When You Message Us
We reply to WhatsApp messages within minutes — even at 3am on a Sunday. It doesn't matter if it's a setup question, a billing query, or a channel that's not working. You'll speak to a real person who actually knows the system, not a bot reading from a script.
Email responses typically land within a few hours during UK business hours. If you email us late at night, you'll usually have a reply waiting by morning.
For the absolute fastest help, WhatsApp is always your best bet. We're on it around the clock, every single day.
Registered address: IPTVJoy Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.
Not a Subscriber Yet?
Try IPTVJoy free for 24 hours — no card details, no commitment. Message us on WhatsApp and you'll be streaming in minutes. Or pick a plan and get instant activation with our 7-day money-back guarantee.